Issues with Zoom?

All of our events are currently virtual through Zoom Video Webinar. As an extra layer of security, the University requires all attendees to log into a Zoom account to attend our free webinars. Having issues signing into a webinar and navigating Zoom? Let us help you. Please use this page to navigate registration issues.

Please make sure Zoom is up-to-date

Registration

When registering for an event, please make sure you're using the email associated with your Zoom account.

Joining a Webinar

Before joining a webinar, you can download the app from Zoom's Download Center. Otherwise, you will be prompted to install Zoom when you click a join link.

Zoom automatically sends out confirmation emails upon registration.

NOTE: If you are prompted to enter in a password, use your Zoom password. Our events are not password protected.

Manually Joining a Webinar

Locate and copy the webinar ID or link from your registration email.
Sign into the Zoom Desktop Client or Mobile App.
Paste the webinar ID or link and click 'join.'
If an error occurs, it will re-direct you to sign in through the browser, where you can enter the webinar ID or link.

Additional Questions?

Please contact rmi.events@gmail.com if you have any additional questions.